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Muffin's Halo

If you are unsure what size to order, feel free to contact our customer experience team with your pup&apos;s measurements as per our <a href="https://www.muffinshalo.com/pages/size-guide" id="isPasted" style=" text-decoration: none;" title="size guide">Sizing and Fit Guide</a> via chat, email at <a href="mailto:info@muffinshalo.com">info@muffinshalo.com</a>, or by calling/texting +1-844-227-4656 for further advice.&#xA0;We can always accommodate unique proportions by offering a special combination size or providing additional fitting tips.&#xA0;

If you are unsure what size to order, feel free to contact our customer experience team with your pup's measurements as per our Sizing and Fit Guide via chat, email at info@muffinshalo.com, or by calling/texting +1-844-227-4656 for further advice. We

My dog doesn't fit your measurements. What do I do?

Sizing

My dog just became blind. What do I do? I'm overwhelmed!

How do I put the Halo together?

How do I get my dog used to wearing the Halo?

Can I put a harness over the Halo to walk my dog?

Can I attach a leash to the Halo?

Can I leave the Halo on my dog alone at home?

What can my dog do with the Halo on?

What is Muffin's Halo made of?

How do I clean it?

What if my dog gets caught on something?

How do other dogs react to the Halo?

I have a dog door. Will the Halo still work?

Can I get a spare halo component?

Can my pet insurance cover Muffin's Halo?

Getting Started

How do I know what size to order?

How do I size a blind puppy?

What if the halo touches my dog's nose?

Can I adjust the halo?

What if the Halo slides around?

How fast do you ship?

What is your detailed shipping policy?

Do you ship internationally?

Who do you ship with?

Shipping

What payment methods do we accept? Can I do a phone order?

Where is my order? How do I track it?

Can I make changes or cancel an order I just placed?

What if my package gets lost or arrives damaged?

Orders

Do you offer exchanges?

Exchanges

How do I return my Halo?

When will I get my refund?

Can I return a used Halo?

Why do we not allow returns of used Halos?

Returns

What if my Halo breaks?

What if my warranty expired or unapplicable?

Warranty

I have a Halo to donate. Can you recommend a place?

I'm a veterinarian or with a rescue organization. Is there a special pricing?

Community Engagement

Where do we manufacture?

Do we meet Proposition 65 regulations?

Manufacturing

My dog doesn't fit your measurements. What do I do?Updated 4 months ago